Psychological help, support, and information
The non-profit online counseling service of the aid organization „Zentrum ÜBERLEBEN“ offers all family members who are statutorily insured personal expert advice on their website regarding emotional strain from daily caregiving, information about psychological stress, and tips and advice for self-care. The online counseling team advises and supports all caring spouses, parents, adult children, and grandchildren absolutely free of charge. anonymous, free, and data-secure. The environment, such as colleagues, friends, and neighbors who are concerned about a person in need of help, can also turn to the trained psychological team.
Log in to the portal and describe what is on your mind, what is troubling you internally, or what is physically burdening you. A specially trained psychological team is happy to assist you and will respond Monday through Friday within one week.
The appointment display in the calendar is unfortunately not working at the moment. To sign up for a consultation, please click „Send Mail Inquiry“ on the page.
Terms of Use:
The use of personal online counseling is free of charge. Family caregivers who are insured with a statutory health insurance fund can register for counseling.
Online counseling is anonymous and only requires you to state your statutory health insurance provider. However, no verification will take place. No further personal information is required to conduct the counseling.
Your email address cannot be viewed by the advisors and will only be used to send you automated information when a new consultation message is available for you in the pflegen-und-leben inbox.
Scientific Evidence:
In a pilot study, a significant reduction in care-related burden, as well as stress, anxiety, and depressive symptoms, and a significant increase in self-efficacy were observed. The study results indicate the effectiveness of this internet-mediated intervention: https://www.thieme-connect.com/products/ejournals/abstract/10.1055/s-0033-1349507
